I got this in an email today and I think it’s brilliant…

Tech support: “Okay Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter “P” to bring up the Program Manager.”
Customer:  I don’t have a P.
Tech support:  On your keyboard, Bob.
Customer:  What do you mean?
Tech support:  ”P”… on your keyboard, Bob.
Customer:  I’M NOT GOING TO DO THAT!!!